Kotozna’s CES Exhibit to Showcase Concierge Platforms that Let Speakers of 109 Different Languages Talk with Each Other in Their Native Tongues
Easy-to-use digital platforms are empowering the lodging industry amid the pandemic.
LAS VEGAS (Dec. 27, 2021) – At CES® 2022 (Jan. 5-8) and ShowStoppers® (Jan. 5), Kotozna, Inc., a Tokyo-based communication tech startup, will demonstrate its digital concierge platforms for the travel and lodging industries that enable speakers of 109 different languages to talk with one another in their native tongues in real-time. “Kotozna In-room” is specifically designed to help hotels and inns communicate with their guests, while “Kotozna Live Chat” is intended for tourism organizations, such as the operators of regional visitor information centers. Both platforms only require a quick scanning of a QR code to launch them on the web on any smartphone, tablet or PC.
The platform can instantly remove language barriers for all, allowing businesses to dedicate their personnel resources to other areas of their operations. They can also easily customize the platforms to provide coupons, sightseeing information and various other services, and to analyze their communication data to gain marketing insights.
“Kotozna’s patented machine translation engines enable highly accurate multilingual communications to make language barriers a thing of the past,” Kotozna CEO and founder Genri Goto said. “Both ‘Kotozna In-room’ and ‘Kotozna Live Chat’ not only prevent miscommunication but also help user organizations understand their customers’ needs to develop more effective business strategies and achieve operational cost reductions and revenue increases. We are excited to introduce these one-stop solutions for the travel and hospitality industries at CES 2022.”