Careem’s 2023: A Year of Remarkable Achievements and Fascinating Trends
Riyadh, Saudi Arabia – 8 January 2024 – As a beacon of digital convenience in the Middle East, Careem has unveiled its intriguing customer trends and remarkable achievements for 2023. The company, renowned for its comprehensive multi-service app, has been instrumental in simplifying the daily lives of millions across the region, offering over 20 digital services ranging from Morocco to Pakistan.
Transformative Impact of Careem Plus and Careem DineOut
Careem Plus members reaped significant benefits, saving a staggering $19 million in 2023. This was made possible through a plethora of perks such as free delivery on food and groceries, substantial cashback on rides, and hefty discounts on dining, home cleaning, and laundry services.
Notably, the zenith of Careem DineOut spending was an impressive $20,420 at MyGovindas in the UAE, with the customer enjoying over $2,994 in savings on Diwali gift boxes.
Careem Food: A Culinary Journey Through Numbers
In 2023, Careem Food was a culinary staple for over 1.4 million people in the region. A staggering 1.1 million burgers found their way to customers, with one Saudi Arabian customer notably ordering over 1,400 meals, equating to nearly 4 meals per day and spending a total of $28,500.
The year also saw a continued dominance of Al Baik as the preferred choice for food delivery in Saudi Arabia, while Jordanians showed a particular fondness for the Double Arabi Chicken Shawarma from Shawerma 3a Saj.
Quik Groceries: Speed and Convenience Redefined
Quik Groceries achieved a new milestone with 1.76 million orders, boasting the fastest delivery time of just one minute. The service catered to a diverse array of needs, from late-night essentials to substantial purchases like the iPhone 15 and Apple Watch Ultra 2, highlighting the evolving landscape of online grocery shopping.
Careem Pay: Revolutionizing Financial Transactions
Careem Pay facilitated seamless financial transactions for over 770,000 customers, revolutionizing the way people manage money and pay bills. The service’s international remittance feature, particularly to India and Pakistan, gained immense popularity, with the swiftest transfer recorded at a mere 16 seconds.
Careem Rides: Journeying Beyond Boundaries
The ride-hailing aspect of Careem witnessed over 70 million trips, cumulatively covering more than 800 million kilometers – a distance surpassing the span to Jupiter! These journeys ranged from short urban commutes to an astounding 950-kilometer longest trip.
Careem Bike: Pedaling Towards a Greener Future
Careem Bike made a significant debut in Madinah, Saudi Arabia, with nearly 2,000 customers covering almost 60,000 kilometers in its first month. This initiative not only promoted health and wellness but also contributed to environmental conservation by reducing carbon emissions equivalent to taking 361 cars off the roads for a year.
A Look Ahead
Mudassir Sheikha, CEO and Co-Founder of Careem, encapsulated the company’s vision, stating: “Our goal at Careem is to simplify and enrich lives. In 2023, we achieved this by enhancing mobility, delivery, and payment solutions, and we eagerly anticipate offering even greater convenience in 2024.”
Careem’s journey in 2023 stands as a testament to its commitment to innovation, customer satisfaction, and societal impact. As the company strides into 2024, it continues to redefine the landscape of digital services in the region, promising an even more integrated and seamless experience for its users.
