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Dell Technologies study reveals that Saudi innovation leaders are 2.8X more likely to accelerate their way through economic uncertainty

Mohamed Talaat- VP-SELL_ssict_1200_1470

Riyadh, KSA – July 25, 2023

  • Overall, Saudi businesses are optimistic about the strength of their business and innovation: 
    • 93% say that they agree their business has a vibrant culture of innovation. 
    • 85% of businesses agree they are well insulated from economic volatility. 
  • However, there is a gap between ‘perception of innovation’ and ‘realizing innovation’:
    • Only 39% of organizations are defined as Innovation Leaders and Adopters. 
    • 56% agree that aspects of their company’s culture hold them back individually from being as innovative as they want to be. 
  • It’s important to close the innovation perception to innovation realization gap:
    • Globally, organizations defined as Innovation Leaders and Adopters are 2.2X more likely to accelerate their innovation during challenging economic conditions.

The Dell Technologies Innovation Index, a new study polling 6,600 employees across 45+ countries, reveals that businesses are confident in the strength of their organization’s innovation in the face of global challenges. 

In Saudi Arabia, a majority (93%) say that they agree their business has a vibrant culture of innovation, but the research shows a clear ‘innovation gap’ between perception and realization.  

To understand organizations’ innovation maturity across the globe, respondents were placed on an innovation maturity benchmark ranging from Innovation Leaders to Innovation Laggards. This reveals an innovation perception gap, as the results show, despite the positive view of innovative business cultures, only 39% of Saudi organizations can be defined as Innovation Leaders and Adopters

This is important, as Innovation Leaders and Adopters in Saudi are 2.8X more likely to accelerate their innovation during a recession than Innovation Followers and Laggards (who are more likely to decelerate). The good news is that the Innovation Index is a snapshot in time, and organizations can improve by priming their people, processes and technology for innovation.

People-primed innovation 

Organizations need help to develop an innovation culture where all ideas can make a difference and learning through failure is encouraged. Businesses recognize this and are confident in their ability to deliver. Over three quarters (88%) believe that, in part, people join their company because they believe they’ll be empowered to innovate, which is a major achievement. 

However, they need to ensure that they fix the innovation gap. 54% of respondents believe people also leave their company because they haven’t been able to innovate as much as they hoped they would. And 56% say aspects of their company’s culture hold them back from being as innovative as they want to / can be. 

The report also gives businesses a guide on how they can course-correct these issues, highlighting both opportunities to innovate more as well as the barriers that impact innovation.

Process-primed innovation 

In addition to people-specific changes, businesses should also look at how they can improve their processes around innovation. The prime barrier to innovation for respondents’ teams is a lack of time to innovate, which underscores the importance of senior leaders modelling prioritization. Presently, 35% of respondents say their leaders are more focused on the day-to-day running of the business than innovation. Without true, visible commitment at a leadership level, ambitious, skilled individuals can’t achieve their full potential on innovation. 

Providing more structure around innovation can also lead to better outcomes. While by its nature, innovation may be seen as an organic, ad-hoc pursuit, 79% of Innovation Leaders and Adopters say their innovation is driven by special, dedicated projects.

Technology-primed innovation

The study findings point to the power of technology to enable innovation, and the consequences of falling behind. The vast majority (93%) are actively seeking out technologies to help them realize their innovation goal. Conversely 56% believe their technology is not cutting-edge and fear they will fall behind their competitors. 

The study also explores where organizations are making gains and facing obstacles, across five technology catalysts for innovation: multicloud, edge, modern data infrastructure, anywhere-work and cybersecurity. In nearly all areas, the greatest stumbling block to unlocking that potential is complexity. 

These struggles are evident in the top cited global technology obstacles to innovation:

  1. Growing cloud costs
  2. Difficulties integrating the overall business architecture with the IT infrastructure architecture
  3. Time and money spent to migrate apps to new cloud environments
  4. Cybersecurity threats: can’t innovate with data and insecure edge devices
  5. Lack of IT infrastructure to meet and process data at the edge

“To remain relevant and prosper in today’s digital economy requires a combination of talent, innovative ideas, and technological foresight. As Saudi Arabia works towards unlocking its true potential across industries, it would serve the region well to focus on small, practical concepts that support increased productivity, profitability, and purpose alongside breakthrough ideas. Embracing this change is essential in ushering in a new era of human advancement,” says Mohamed Talaat, Vice President, Saudi Arabia, Egypt, Libya and Levant at Dell Technologies.

To support organizations on their innovation journey, Dell Technologies will share “lessons from Innovation Leaders and Adopters”. Visit www.dell.com/innovationindex for more information and read our executive summary report.

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