Zoho Unveils Unified Communications Platform, Launches New Collaboration Tech

Riyadh –
Zoho Corporation, a leading global technology company, launched an all-new unified communications platform, Trident, and strengthened collaboration technologies to offer businesses easier ways to communicate across channels, reduce tool ambiguity, and improve an organization’s overall digital adoption.

Now available to businesses in Saudi Arabia, Zoho Trident is a brand-new collaboration, productivity, and communication experience that combines mail, messages, audio/video calls, calendar, tasks, and more in the same place. It’s also Zoho’s first native desktop app for email and chat. Trident is a move away from individual product experiences, as Zoho works to provide its customers with a unified platform.

“In the past year, Zoho Workplace adoption has accelerated as businesses of all sizes transition to digital-forward, hybrid work. With a clear focus on continued innovation, Zoho is well-positioned to thrive during this time of readjustment.

The goal of Zoho Workplace is to enable businesses to unify their work to a point where the line between apps disappears. It’s heartening to see so many new companies join the Zoho family, using Zoho Workplace as their customizable center of gravity,” said Hyther Nizam, President of Zoho Middle East and Africa.

In addition to Trident, Zoho Workplace now offers the Zoho Voice platform, a full Phone System that can be integrated within Zoho’s team collaboration tools, Zoho Cliq and Zoho Meeting. The new unified solution has also introduced Zoho Webinar within the Zoho Meeting app, enabling businesses to broadcast themselves to thousands of attendees and engage with them using Polls and Q&As.

Present to an audience using virtual file sharing without sharing a screen. It also introduced a new AI-powered grammar BluePencil and a Universal Drag & Drop functionality that lets users efficiently multitask across workplace products.

Since 2021, Zoho Workplace has grown 47% year-over-year in the Middle East and Africa and has more than 16 million users. In Saudi Arabia, Zoho recorded 57 % growth.

This substantial growth is attributed to increasing business demand for simplified, streamlined solutions that maintain the utmost user privacy standards and rising costs from other collaboration platform providers. Additionally, migrations from Google, Microsoft, and GoDaddy to Zoho Workplace doubled in 2022.

As part of the new features, Zoho Workplace now enables syncing between WorkDrive files and folders on the desktop through the TrueSync feature to enable the seamless switch between the cloud and the computer.

Establishing itself as a central work hub or virtual headquarters, Zoho Workplace is a unified office platform that combines collaboration, productivity, and communications tools. In the updated version, Zoho offered a flexible, full-featured business mail and cloud office suite built on a standard data model and unified through search and AI, enabling users to operate collaboratively and seamlessly through applications.

Zoho Workplace offers right-to-left (RTL) features that further enhance enterprises’ adoption in the Middle East region.

Zoho Workplace is available in three editions: Standard is SAR 10.95 per user per month. Professional is SAR 21 per user per month. Zoho Mail is SAR 3.65 per user per month.