Why Daily Food Company Relies on Huawei Cloud for Scalable, Secure, and Localized Cloud Infrastructure

Mr. Omar Homsi, Head of Information Technology at Daily Food_ssict_512_768 — Mr. Omar Homsi, Head of Information Technology at Daily Food

At LEAP 2025 in Riyadh, Mr. Omar Homsi, Head of Information Technology at Daily Food, highlighted the company’s success in leveraging Huawei Cloud’s solutions to accelerate digital transformation. With innovations ranging from AI-driven customer experience improvements to cost-effective cloud infrastructure, Daily Food’s collaboration with Huawei drives operational efficiency and innovation within the Saudi market.

LEAP 2025 has emerged as one of the most significant technology exhibitions in the Middle East, providing a platform for global tech leaders to showcase innovations and form strategic partnerships. Huawei Cloud, a key exhibitor at LEAP, demonstrated its influence in cloud computing and AI advancements. Daily Food, a Saudi tech-driven F&B company known for its popular brands like Maestro Pizza, partnered with Huawei Cloud to optimize business operations, making it a regional success story in digital transformation.

Established in 2013, Daily Food has embraced technology as a strategic pillar for growth, adopting cloud solutions as early as 2017. Collaborating with Huawei Cloud signals a shift in the region’s digital landscape, showing how local businesses can benefit from localized, scalable cloud infrastructure.

1. Daily Food’s Digital Journey and Initial Challenges

As Mr. Homsi explained, Daily Food’s journey began with a focus on enhancing operational efficiency and customer experience. The company faced several challenges, including legacy infrastructure that struggled to keep up with the demands of modern e-commerce and delivery services.

“Our backbone infrastructure was a major challenge,” said Mr. Homsi. “It took time to connect delivery services, e-commerce apps, and backend systems seamlessly.”

To overcome these obstacles, Daily Food developed its systems in-house and was one of the first companies in the region to migrate to the cloud in 2017.

2. Choosing Huawei Cloud for Localized and Scalable Solutions

Due to connectivity challenges and latency issues, Daily Food sought a localized partner after working with multiple cloud providers, including Amazon AWS. Huawei Cloud stood out, offering technical capabilities and exceptional local support.

“Huawei’s team was always available, providing knowledge transfer and on-site support,” noted Mr. Homsi. “Their cloud orchestrator portal is simple, detailed, and highly effective for managing services and improving operations.”

3. Critical Technologies and Services Adopted

Daily Food leveraged Huawei’s multi-availability zones for disaster recovery, Kubernetes for faster app deployment, and Huawei’s robust security solutions. These technologies significantly reduced time to market and enhanced security without the need for an in-house Security Operations Center (SOC).

“We fully rely on Huawei Cloud’s security platform, which offers real-time insights and protection,” Mr. Homsi added.

Key outcomes included migrating from serverless models to Kubernetes clusters, leading to more straightforward application deployment and faster updates.

4. Measurable Business Outcomes and Success Stories

The collaboration yielded tangible improvements in Daily Food’s digital infrastructure:

A 27% increase in mobile app response times
A 50% improvement in payment processing speed
Reduced connectivity issues, resulting in smoother branch operations

“Previously, database connection problems were common,” said Mr. Homsi. “Now, local hosting has solved many of these issues, allowing us to focus on improving customer experiences.”

5. Future Strategy and the Role of Huawei Cloud

Daily Food’s future focus will remain on enhancing customer experience and operational efficiency using advanced technologies like AI, data analytics, and process automation. With Huawei Cloud’s support, the company is building a data warehouse and machine learning models to derive actionable insights and drive growth.

“Our goal is to develop a long-term portfolio with Huawei Cloud, exploring managed services, AI applications, and data-driven innovation,” Mr. Homsi emphasized.

Quotes and Sources:

Throughout the interview, Mr. Omar Homsi provided key insights that highlighted the collaboration’s impact:

“Huawei’s local presence and their support system were game-changers for us.”
“The 27% increase in app response time directly translates to better customer satisfaction and loyalty.”
“AI, data, and managed services will be critical pillars in our future strategy with Huawei Cloud.”

Daily Food’s successful digital transformation, driven by Huawei Cloud, underscores the importance of local partnerships for businesses in Saudi Arabia. The case highlights how cloud computing, AI, and localized support can help companies overcome infrastructure challenges, improve operational efficiency, and stay competitive.

As Saudi Arabia advances its Vision 2030 goals, the role of technology in driving growth across industries will only grow. Daily Food’s success story is a blueprint for other businesses seeking digital transformation. Huawei’s ability to offer region-specific solutions gives it a strategic edge in the Middle East’s rapidly evolving tech ecosystem.

Daily Food’s journey with Huawei Cloud showcases the potential of strategic digital transformation in Saudi Arabia. The company has optimized operations by adopting localized cloud infrastructure, AI applications, and innovative technologies and positioned itself as a market leader. As Daily Food and Huawei Cloud continue to innovate, this partnership sets a precedent for other regional players looking to leverage technology for growth and transformation.