Bain & Company expands OpenAI partnership to boost AI client solutions
- Deepening of collaboration sees Bain establish a dedicated OpenAI Center of Excellence to drive and deliver AI innovation for clients and maximize the value of clients’ AI investments.
Riyadh:
Bain & Company announced an expanded partnership with OpenAI, the maker of ChatGPT, and frontier AI models, such as GPT 4o and the new OpenAI o1, to accelerate AI’s transformative impact in the world’s top companies.
Bain and OpenAI have been collaborating closely since 2022, with the public announcement of a global services alliance in early 2023, bringing OpenAI’s ground-breaking AI capabilities and platforms to Bain clients worldwide. Bain has also deployed OpenAI platforms, including making ChatGPT Enterprise available to employees worldwide. These tools are used to deliver numerous pioneering, bespoke applications of the technology, enhancing employees’ efficiency and productivity.
Through their expanded partnership, Bain and OpenAI will further extend and deepen the scope of this already fast-growing work. This will harness the combination of OpenAI’s innovations and Bain’s deep AI/technology implementation capabilities and strategic expertise to enhance further their ability to leverage the most powerful AI solutions to meet clients’ needs and lead them in their AI journey.
With the far-reaching expansion of its OpenAI partnership, Bain is investing in establishing an OpenAI Center of Excellence (CoE). Led by a dedicated Bain team with in-depth experience and expertise and the latest insights into OpenAI innovations, the OpenAI CoE will provide services and technologies that help clients realize business value and impact from OpenAI’s technologies.
Bain will combine its extensive industry expertise with OpenAI’s horizontal technology innovations to deliver breakthrough business value. Under the partnership, Bain and OpenAI will co-design and provide the first solutions for the retail and healthcare life sciences industries and expand to additional industries over time. Bain’s OpenAI CoE will be staffed with deep technical resources to deliver client solutions leveraging OpenAI frontier technology, including multi-modal, real-time, and reasoning applications.
Christophe De Vusser, Bain’s Worldwide Managing Partner, said: “At Bain, we’ve seen the power of our partnership with OpenAI as we work together with clients and within our own business as well. We’ve unlocked transformative results, driving innovation and creating lasting value. With this expanded collaboration, we will further push the boundaries, leading the way in reshaping industries and delivering even greater impact.”
OpenAI COO Brad Lightcap said: “We’re building on our partnership with Bain to turn cutting-edge AI into real, impactful results for enterprises across multiple industries. We want to make sure businesses lean into the full scale of the opportunity to operate more efficiently, better serve customers, and propel a new wave of innovation.”
The expansion of Bain’s partnership with OpenAI will build on the foundation of the powerful results secured for Bain clients, including The Coca-Cola Company and Amgen.
During this time, Bain has worked with OpenAI to embed multiple AI solutions into clients’ operations and deliver concrete business results across various use cases. In doing so, Bain has supported clients in changing and improving processes, operating models, technology architectures, talent, and data assets. Bain will continue to leverage OpenAI’s fast-developing products and platform in its offerings to clients in AI transformation consulting. It encompasses AI strategy development, process change, workforce and organizational development, and technology foundations, guiding leaders through their companies’ AI journeys. Under their expanded partnership, the two firms will also work closely through a regular series of joint industry roundtables and events to showcase the impact of their collaborations in delivering transformational results for clients worldwide.
