Dubai Islamic Bank enhances customer experience and modernizes core banking platform with HPE GreenLake
The UAE’s most prominent Islamic financial service provider selects HPE GreenLake and HPE Aruba Networking to deliver a unified user experience, simplified operations, seamless scalability, and comprehensive network security throughout the business.
Dubai, United Arab Emirates – October 03, 2023 – Hewlett Packard Enterprise (NYSE: HPE) today announced that Dubai Islamic Bank (DIB) had selected the HPE GreenLake edge-to-cloud platform to modernize their core banking system to deliver improved customer experience and launch new services and digital products. In addition, deploying a comprehensive set of HPE Aruba Networking wireless solutions will enhance DIB’s connectivity and mobility capabilities and overall network security.
Established in 1975, DIB is the most prominent Islamic bank in the UAE and the second largest worldwide. Driven by the bank’s customer-centric approach and commitment to sustainable digital transformation, DIB aims to instill simplicity and convenience in all its offerings by providing a personal and engaging experience.
“As we aim to become the world’s most progressive Islamic financial institution and align with the government’s vision for innovation and modernized services, we constantly refine our services and develop new solutions, considering our customers’’ needs throughout their journey with DIB. With this in mind, we are continuously shaping our banking experience to be more intuitive, straightforward, and personalized”” said Obaid Al Shamsi, Chief Operating Officer at DIB.
“We have dedicated ourselves to providing banking that is simple to understand. Consequently, we set the same standard for all technology we deploy. In partnership with HPE, we deliver an easy-to-use solution with cloud experience in a secure and compliant environment. As a result, we enhance our operational efficiency and contribute towards the UAE’s economic diversification and industrial transformation.
“As we aim to become the world’s most progressive Islamic financial institution and align with the UAE Government’s vision for innovation and modernized services, we constantly refine our services and develop new solutions, considering our customers’ needs throughout their journey with DIB. With this in mind, we’re continuously shaping our banking experience to be more intuitive, straightforward, and personalized,” said Obaid Al Shamsi, Chief Operating Officer at DIB.
“We have dedicated ourselves to providing banking that is simple to understand. Consequently, we set the same standard for all technology we deploy. In partnership with HPE, we deliver an easy-to-use solution with cloud experience in a secure and compliant environment. As a result, we’re enhancing our operational efficiency and contributing towards the UAE’s economic diversification and industrial transformation.”
One key focus for DIB is to stay highly agile, delivering optimal solutions whenever and wherever needed. To ensure this kind of agility, flexible and easily scalable IT and broad visibility across the estate is required so the bank can quickly respond to the constantly evolving business requirements. This will enable DIB to optimize internal operations and processes and predict future resource requirements as they grow.
“We are proud to support DIB in their efforts to provide the highest standard of customer experience,” said Ahmad Alkhallafi, managing director for UAE, Hewlett Packard Enterprise.”With HPE GreenLake and the HPE Aruba Networking secure Wi-Fi platform, DIB will boost its ability to offer customers unique services by providing its employees with the tools, seamless connectivity, and computing they need to strengthen team collaboration.
This will drive long-term efficiency and growth for the bank as they create new satisfying experiences.” We are proud to support DIB in their efforts to provide the highest standard of customer experience,” said Ahmad Alkhallafi, managing director for UAE, Hewlett Packard Enterprise.
“With HPE GreenLake and the HPE Aruba Networking secure Wi-Fi platform, DIB will boost their ability to offer customers unique services by providing their employees with the tools, seamless connectivity, and computing they need to strengthen team collaboration. This will drive long-term efficiency and growth for the bank as they create new satisfying experiences.”
With the HPE GreenLake for Aruba services, DIB can centrally manage its network with ease and comprehensive oversight. HPE Aruba Network Edge Services Platform (ESP) is a cloud-native architecture that offers automated network management, integrated edge-to-cloud security, and predictive AI-powered insights.
